The Culture Think Tank offers programs/ products for which much or all of the value and most of the costs are derived upfront; with offerings consisting primarily of virtual products sometimes bundled with other program features, there is nothing to return or exchange.
Product orders cannot be canceled or changed once they are placed.
Please note: Products may only be refunded prior to use (no Check In data collected); Purchasers must request a refund in 30 days. Any refund request will be considered in good faith by The Culture Think Tank and evaluated on a case-by-case basis.
Customer Service: If you have any questions regarding this Purchase Policy please contact us via email at community(at)theculturethinktank (dot) com, with “Purchase Policy Question” in the subject line.
This Refund Policy was last updated January 01, 2024 with non-material clarification edits.