Is your culture iceberg melting – and no one sees it but you?
Join us with Burt Rosen, CEO and founder of Hold On to Hope, as he shares his insights on rebuilding organizational culture and improving employee performance.
Drawing from his transformative work at Knoxville Area Rescue Ministries (KARM), Burt reveals the powerful link between a healthy work environment and mission success. He tackled financial and cultural crises head-on, inspired by leaders like Tom Pratt, to create a space where employees felt safe, heard, and valued.
Walking around the organization, listening to staff needs, and asking questions helped Burt identify the challenges of cultural rot and lack of staff performance – created from a culture of fear and inaction – discovering he had to meet the challenges head-on and take dramatic steps.
Discover the performance impact of his “Iceberg Dialogues” strategy – developed from Our Iceberg is Melting by John Kotter – and the crucial role of core leadership in steering and driving positive change.
Inspired by Patrick Lencioni’s Death by Meeting, Burt highlights the urgency of cultural transformation, prioritizing values, and making tough decisions for the greater good – which drives down into who is being served, customer satisfaction, and talent retention/ attraction.
This episode is packed with actionable strategies for continuous cultural assessment and reinforcement, including a discussion of “necessary endings” to create a thriving workplace.
Tune in for an enlightening conversation that promises practical tools for leading and sustaining cultural change in your organization.
Connect with Burt on LI
Hold on To Hope Website & Support Resources
